Because Monero is a privacy coin, you must take a few extra steps to receive your Monero (XMR) after a successful swap:
1. Open the "History" section for the cryptocurrency you swapped from (e.g., Ethereum).
2. Locate the swap transaction in the list and click on it.
3. Click the "Accept" button to receive your Monero.
Your Monero will then appear in your balance.